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Introduction

 

Fest Buddies is a volunteer recruitment business We match up volunteers to festivals and events. We are aware of the need and importance around Internet privacy issues and the purpose of this document is to make clear to you how we intend to use the information provided to us when you contact us or sign up with Fest Buddies

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Fest Buddies are responsible for ensuring that this notice is made available to all potential new volunteers prior to collecting / processing their personal data

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All employees at Fest Buddies who have access to or the need to interact with data provided by volunteers does so understanding the Internet privacy rules we uphold.

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This notice applies to the website and the collection of data provided by subscribers and those that make contact with us via the website – www.festbuddies.co.uk

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We do not collect data from you that you have not willingly provided to us, so for example when visiting Fest Buddies we do not know who you are, however we will use tracking data to help us analyse where in the country and the world those visiting our site reside and which pages of our website are being looked at and for how long

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We encourage anyone wishing to leave their contact details or are signing up with Fest Buddies to read this policy carefully and contact us with any questions or concerns about our privacy practices - mike@festbuddies.co.uk

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By using this website, you agree to this privacy statement, if you do not agree then please do not submit data to us.

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What information do we collect?

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The two main data collection methods for Fest Buddies are Contact information and Sign up Information

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Contact Information

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You may visit and have questions you wish to ask before completing our volunteer sign up pages or indeed contact us to supply volunteers. This information may include name / company name, email and telephone number. You agree as part of our service to you that we can communicate with you directly

 

Sign Up information

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We will collect information about you when you sign up with Fest Buddies. Not all sections are compulsory on sign up. We collect data in the following categories – personal details, contact details, experience, identification, reference, next of kin, DBS, Health, conviction, right to work. This information helps us understand who you are so we can discuss volunteering opportunities with you. You agree as part of our service to you that we can communicate with you directly.

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We may use your contact information to create newsletters and surveys so you can hear about opportunities we are involved in that may interest you.

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Any sensitive personal data provided is to help with identification and right to work . The user can provide this to us on Sign up or bring along to the first initial volunteering role performed. All data is carefully managed as referenced in this policy. No sensitive personal data is ever shared with third parties

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How do we use personal information?

 

When you sign up we use your information in the following ways;

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• To process your application with Fest Buddies

• Sending emails to you about services we offer

• Providing estimates and quotes

• Sending invoices

• To help us match volunteers to roles e.g by location, experience etc

• To ensure applicants have the right to work in the UK and are who they say they are

• Internal operations and administration to help us improve our website

• Delivering marketing and events communications

• Carrying out polls and surveys

• Security vetting

• Fraud prevention and detection

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Our legal basis for processing your personal data

 

Consent

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By consenting to this privacy notice you are giving Fest Buddies permission to process your personal data specifically for the purposes identified. This document clearly defines how and what we do with personal data.

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You may withdraw consent at any time by contacting mike@festbuddies.co.uk

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Sharing personal data

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Fest Buddies will not pass on your personal data to a third party without explicit consent.

 

How long do we retain your personal data

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Fest Buddies will retain your data for as long as you require services.

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Where is your personal information stored

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Access to data is limited at Fest Buddies and data is password protected. Any data transferred from web servers on to personal computers will be password protected.

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The personal information that we collect from you may be transferred to, and stored at a destination outside the European Economic Area. By submitting your personal information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement

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All personal information you provide to us is stored on secure servers and safeguarded by technical and organisational measures.

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Unfortunately, the transmission of information via the internet is not completely secure, any transmission of data carries a risk, however we will take all reasonable measures to protect your personal information

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In the event of a security lapse any affected clients will be informed without delay.

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Your rights in relation to personal data

 

In order for Fest Buddies to provide services to you we need to collect data. We are committed to ensuring hat the information that we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy All information is provided with explicit consent.

 

At any point while we are in possession of or processing you personal data you have the following rights;

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• The right to request a copy of the information we have about you

• The right to correct data which is out of date or inaccurate

• The right for data to be removed

• The right to withdraw from marketing activity

• The right to be removed from the database

 

In the event of a complaint you should direct this to mike@festbuddies.co.uk

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Cookies

 

Cookies are small pieces of information that are stored by your browser on your computer's  storage memory when you access our website.

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We use cookies to; 

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• Keep track on your online browsing on the website

• Understand your movement which helps us develop the website 

• Make the online experience more user friendly and enjoyable for our visitors

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Most browsers can be set so that you are informed when a Cookie is used and to enable you to refuse Cookies. Please be aware that if you refuse a Cookie it may preclude you from using, or may otherwise restrict the functionality of the website 

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Links to other websites

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• Fest Buddies has links to other websites on our links page. When you click on a link you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements before submitting personal data to them

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Thank you for reading our data privacy statements, and please do contact us directly if you have any questions or concerns – mike@festbuddies.co.uk

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